Last updated: January 2026

1. Introduction

Miam Certificate Quest ("we", "our", or "us") operates the website miam.quest. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered MIAM preparation services.

2. Information We Collect

Information You Provide

Account information (email address, name) if you create an account
Conversation data when interacting with our AI assistant Miam
Information shared during MIAM preparation sessions
Communication data if you contact us

Automatically Collected Information

Device and browser information
IP address and location data
Usage patterns and page visits
Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

Provide our AI-powered MIAM preparation services
Improve and personalize your experience with Miam
Respond to your inquiries and support requests
Send administrative information and updates
Analyze usage to improve our services
Protect against fraudulent or illegal activity

4. AI Conversation Data

Conversations with our AI assistant Miam are processed to provide helpful responses and may be stored to improve our services. We treat all conversation data as confidential. We do not share your personal mediation preparation details with third parties except as required to provide our services or as required by law.

5. Cookies

We use cookies and similar technologies to enhance your experience. These include:

Essential cookies: Required for the website to function
Analytics cookies: Help us understand how visitors use our site
Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

6. Third-Party Services

We may use third-party services including:

Vercel (hosting and analytics)
Neon (database and authentication)
AI providers (for our assistant features)
Hume AI (for voice interaction features)

These services may collect information as described in their respective privacy policies.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: our contact page.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.