Terms of Use

1. Acceptance of Terms

By accessing and using Miam Certificate Quest (miam.quest), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Description of Services

Our website provides AI-powered MIAM (Mediation Information Assessment Meeting) preparation services for UK family disputes. We help separating couples prepare for their legally-required MIAM through voice and chat conversations with our AI assistant, Miam.

3. Disclaimer - Not Legal or Professional Advice

You should always consult with an FMC-accredited mediator or qualified family solicitor for legal advice and to obtain your MIAM certificate. We accept no liability for decisions made based on information provided by our AI assistant.

4. AI Assistant Limitations

Our AI assistant Miam is designed to help you prepare for mediation and understand your options. While Miam strives to be accurate and helpful:

• Miam may occasionally provide incorrect or outdated information
• Miam cannot access your personal circumstances beyond what you share
• Miam cannot provide personalized legal advice
• Miam cannot issue MIAM certificates or legally binding documents
• Complex situations may require specialist professional guidance

5. User Responsibilities

When using our services, you agree to:

• Use our services for their intended purpose of MIAM preparation
• Seek professional advice from qualified mediators or solicitors
• Not use our services for any unlawful purpose
• Not attempt to interfere with or disrupt our services
• Respect the confidentiality of any other parties involved in your situation

6. Sensitive Topics

If you are experiencing domestic abuse or have concerns about child safety, please contact appropriate support services immediately. Our AI assistant will provide information about exemptions and support resources, but cannot replace emergency services or professional support.

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Miam Certificate Quest or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. External Links

Our website contains links to external websites, including government resources (GOV.UK, Family Mediation Council, Cafcass). We are not responsible for the content or accuracy of these external sites. These links are provided for convenience and do not signify endorsement.

9. Limitation of Liability

To the fullest extent permitted by law, Miam Certificate Quest shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services or reliance on information provided. This includes any errors or omissions in our AI assistant's responses.

10. Indemnification

You agree to indemnify and hold harmless Miam Certificate Quest from any claims, losses, or damages arising from your use of our services or violation of these terms.

11. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions about these Terms of Use, please visit our contact page.