15,000+ MIAMs
Family mediations (monthly)
£500-£2,000
Average family mediation
£500 towards costs
Voucher scheme
12 months vs 8 weeks
Court vs mediation time
Civil Mediation Council Standards
From Civil Mediation Council:
- CMC sets professional standards for civil and commercial mediators
- Registered mediators meet minimum training and experience requirements
- Family mediation regulated separately by FMC (Family Mediation Council)
- Courts actively direct parties to mediation under CPR Practice Direction
- Success rates of 70-80% for mediated disputes
"Mediation is a flexible process that can be used at any stage of a dispute."
What Are Mediation Services?
Mediation services provide professional, impartial support to help people resolve disputes without going to court. A trained mediator facilitates discussions between parties to reach mutually acceptable agreements.
Mediation services in the UK cover:
- Family mediation - Divorce, separation, child arrangements
- Workplace mediation - Employment disputes, team conflicts
- Civil/commercial mediation - Business disputes, neighbour conflicts
- Community mediation - Local disputes, anti-social behaviour
Most Common: Family mediation services are the most widely used in the UK, with over 15,000 MIAMs conducted monthly.
Types of Mediation Services UK
Family Mediation Services
| Service Type | What It Covers | Typical Cost | |--------------|----------------|-------------| | MIAM | Initial assessment meeting | £100-£150 | | Child-focused mediation | Contact, living arrangements, holidays | £100-£150/session | | All-issues mediation | Children, finances, property combined | £120-£200/session | | Financial mediation | Assets, pensions, maintenance | £150-£250/session | | Shuttle mediation | Parties in separate rooms | Similar to standard |
Workplace Mediation Services
- Conflict between colleagues
- Grievance resolution
- Team dysfunction
- Return-to-work after disputes
- Discrimination/harassment allegations
Civil & Commercial Mediation
- Contract disputes
- Property/boundary issues
- Professional negligence
- Inheritance disputes
- Business partnership conflicts
How to Choose Mediation Services
For Family Disputes
Essential criteria:
- ✅ FMC accreditation - Required for court-valid MIAMs
- ✅ Legal aid availability - If you qualify financially
- ✅ Location convenience - In-person or online options
- ✅ Specialist experience - Complex finances, domestic abuse awareness
For Workplace Disputes
Look for:
- ACAS training or equivalent
- HR/employment law background
- Experience with your industry
- Organisation-wide vs individual mediation capability
For Civil Matters
Consider:
- CMC (Civil Mediation Council) accreditation
- Subject matter expertise
- Court-referred mediator panels
- Appropriate seniority for case value
Mediation Services Providers UK
National Family Mediation Services
| Provider | Coverage | Legal Aid | Specialism | |----------|----------|-----------|------------| | National Family Mediation | England & Wales | ✅ Yes | Family - not-for-profit network | | Family Mediators Association | England & Wales | ✅ Some | Family - independent mediators | | Resolution | England & Wales | ✅ Some | Solicitor-mediators | | Relate | UK-wide | ✅ Some | Relationship focus |
Workplace & Civil Mediation Services
| Provider | Focus | Coverage | |----------|-------|----------| | ACAS | Workplace disputes | UK-wide (free service) | | CEDR | Commercial/civil | UK-wide | | Clerksroom | Civil/commercial | England & Wales | | In Place of Strife | Workplace | UK-wide |
Mediation Services Costs
Family Mediation
MIAM only: £100-£150 per person
Per session: £100-£250 (split between parties)
Typical total: £500-£2,000 for complete mediation
With legal aid: FREE if eligible
Voucher scheme: £500 contribution towards costs
Workplace Mediation
Half-day mediation: £500-£1,500
Full-day mediation: £1,000-£3,000
ACAS conciliation: FREE (early conciliation)
Civil/Commercial Mediation
Small claims: £300-£600
Fast track: £600-£2,000
Multi-track: £1,500-£5,000+
High value: £3,000-£10,000+ per day
Save Money: The £500 Family Mediation Voucher Scheme is available for eligible family disputes involving children.
What Mediation Services Include
Before Mediation
- Initial contact - Understand your situation
- Intake assessment - Suitability screening
- Domestic abuse screening - Safety checks (family mediation)
- Information provision - Explain the process and costs
During Mediation
- Neutral facilitation - Mediator guides discussion
- Agenda setting - Identify issues to resolve
- Option generation - Explore possible solutions
- Reality testing - Consider practicality of proposals
- Agreement drafting - Document what's agreed
After Mediation
- Memorandum of understanding - Written summary of agreements
- Legal review - Recommendation to get solicitor advice
- Consent order - Making agreements legally binding (family)
- Follow-up - Some services offer review sessions
Finding Mediation Services Near You
Online Directories
| Directory | Best For | Link | |-----------|----------|------| | FMC Find a Mediator | Family mediation | familymediationcouncil.org.uk | | CMC Directory | Civil/commercial | civilmediation.org | | ACAS | Workplace | acas.org.uk | | NFM Locator | Family (legal aid) | nfm.org.uk |
By Region
London & South East:
Midlands:
North:
- Family Mediation Manchester
- Family Mediation Leeds
- Family Mediation Liverpool
- Family Mediation Newcastle
South West:
Scotland:
Wales:
Mediation Services vs Other Options
| Option | Cost | Time | Control | Privacy | |--------|------|------|---------|--------| | Mediation | ££ | Weeks | High | High | | Solicitor negotiation | £££ | Months | Medium | Medium | | Arbitration | £££ | Months | Low | High | | Court | ££££ | 6-18 months | Low | Low |
Frequently Asked Questions
Are mediation services legally binding?
Mediation itself produces agreements, not legally binding orders. However, family mediation agreements can be made into consent orders through the court. Workplace mediation often results in settlement agreements that are binding.
Do both parties have to agree to mediation?
Mediation is voluntary. Both parties must agree to participate. For family court applications, you must attend a MIAM (which is individual), but the other party can't be forced to mediate.
How long do mediation services take?
A typical family mediation case takes 3-5 sessions over 6-12 weeks. Workplace mediation is often completed in one day. Civil mediation typically takes one day for the actual mediation after preparation.
Can I get free mediation services?
Family mediation: Free with legal aid if eligible, plus the £500 voucher scheme for child-related disputes. Workplace: ACAS early conciliation is free. Civil: Small claims mediation through courts is free.
Next Steps
- Identify your dispute type - Family, workplace, or civil
- Check eligibility for free services - Legal aid or voucher scheme
- Find accredited mediators - Use the appropriate directory above
- Book an initial consultation - Usually free or low-cost
Family Disputes: Start with a MIAM - it's required before court and helps you understand your options.
Official Resources
For authoritative information on mediation services:
Mediation Bodies
- Civil Mediation Council - Civil/commercial mediation
- Family Mediation Council - Family mediation
- National Family Mediation - Family mediation services
- Resolution - Family law professionals
Government Guidance
- GOV.UK - Mediation - Family MIAM guidance
- GOV.UK - Civil Disputes - Civil mediation
- Family Mediation Voucher - £500 support
- Legal Aid Calculator - Eligibility check
Workplace Mediation
Support
- Citizens Advice - Free guidance
- AdviceNow - Plain English guides
Step 1: Identify Your Needs
Determine what issues need resolving - child arrangements, finances, or both. This helps you find the right mediation service.
Step 2: Research Providers
Compare services from NFM, Resolution mediators, and independent practices. Check FMC accreditation for all options.
Step 3: Check Funding Options
Ask about legal aid eligibility and the £500 voucher scheme. Many services offer reduced fees for those on low incomes.
Step 4: Book Your MIAM
Contact your chosen service to schedule a Mandatory Information and Assessment Meeting. Online booking is often available.
Step 5: Begin Mediation
Once both parties complete MIAMs, joint sessions can start. Most services offer flexible scheduling including online options.
What mediation services are available in the UK?
Main providers include National Family Mediation (NFM), Resolution mediators, and independent FMC-accredited practices. All must meet the same FMC standards.
How do I choose between mediation services?
Consider location, cost, availability, and specialism. Check reviews and ensure FMC accreditation. Many offer free initial phone consultations.
Are all mediation services the same quality?
All FMC-accredited mediators meet the same professional standards. However, experience levels and specialisms vary. Some focus on high-conflict cases or complex finances.
Can I switch mediation services?
Yes, though starting again may mean additional costs. If you are unhappy with your mediator, discuss concerns first or ask for a different mediator within the same service.
AI Preparation Tool: Miam helps you prepare for your MIAM but cannot provide legal advice or issue certificates. Only FMC-accredited mediators can do that.
Related Guides
Family Mediation UK 2026 | Process, Costs & Guide
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